Previous incidents

The issue affecting visit closing notifications has been fully fixed, and the system is now functioning as expected. Visits are closing successfully, and balances are being deducted correctly.

Our team is actively monitoring the system to ensure continued stability. If you experience any issues, please reach out to our support team.

Thank you for your patience and cooperation.

Our team has resolved the issue, and the fix has been successfully deployed to the production environment. We are actively monitoring the system to ensure stability.

Next Steps

Continuous monitoring of the system to ensure normal functionality.

A post-incident review will be conducted to prevent recurrence.

User Impact:
- Service providers should now see updated balances when opening or closing visits.
- No other functionalities of the portal were affected.

We appreciate your patience an...

Our sms services are operational and we are actively monitoring.